Contact. Support, billing, corrections.
Write to the desk.
One address reaches everyone: support@smartaugment.com. Use it for seats and billing, for a cancellation if you would rather not use the Billing page, for a question about a figure, or to tell us a number on this site is wrong, which we will source or remove. We read during business hours, Eastern time, and we reply in the order messages arrive. We do not promise a reply time we cannot keep, and we do not call unless you ask us to.
Details
Label and value · the same address as the footer
Messages are read during business hours, Eastern time. A billing or cancellation request received on a business day is acted on that day; a question about a figure may take longer, because we check the row before we answer.
What would break it: a message that goes unanswered. If a week passes, write again with the word Unanswered in the subject line and it goes to the top.